Debt

Please note that there are various ways to help you manage your debts and you need to be aware that there is a cost implication to most of them. It is crucial that you seek advice on the best option for you and your particular circumstances.

Agencies matching your criteria

Step Change

With almost 20 years’ experience of providing debt advice, we offer a range of services and solutions to suit every situation.

Help us learn more about your circumstances and we can advise on the debt solution that’s right for you.

Money Advice Service

The site has a really good budget planner and money health check which is very easy to use and help you both manage debts and plan for the future.

Debt Advice Foundation

Debt Advice Foundation’s helpline advisors can advise on the full range of solutions available in each region of the UK, including Scotland, which has separate legislation governing Insolvency processes such as Sequestration, LILA and Protected Trust Deeds.

Open Monday to Friday 8:00am to 8:00pm Saturday 9:00am to 5:00pm

StepChange Debt Charity

The service offers you a complete counselling session on the internet using our online tool StepChange Debt Charity

Remedy. It only takes about 20 minutes to complete and will provide you with a customised recommendation. It is anonymous and free of charge.Alternatively you can call our Helpline and speak to one of our advisors. They will collect information from you and if necessary will arrange an appointment with a debt counsellor either straight away or at a time that suits you.

National Debt Line

The debt advice is for people living in debt and gives practical advice how to deal with it. You can be confident that the advice offered is targeted to you particular needs.

Open Monday to Friday 9:00am to 9:00pm Saturday 9:30am to 1:00pm

Turn2us

This service which helps people access the money available to them – through welfare benefits, grants and other help.

Citizens Advice service – Advice Guide

The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.

The Disability Law Service

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The Disability Law Service provides telephone and written advice to clients whom have welfare benefit problems, and also representation; depending upon our availability at that time.

Ashton Page Solicitors

8 Douglas Road, Hounslow, Middlesex TW3 1DA

020 8622 3671 020 8622 3671

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We are a firm of Solicitors providing legal advice and assistance to members of the public.  We are able to provide Legal Aid (to those who qualify) on family matters only.  We deal and specialise in various areas of law where we have been accredited with the Law Society’s Conveyancing Quality Scheme and their Family Law Panel accreditation to reflect the high standard of service we provide.

Open Monday to Friday 9:00am to 5:30pm

Telephone Advice: Monday to Friday 9:00am to 5:30pm

Appointments: Monday to Friday 9:00am to 5:30pm

Home Visits: Available via request

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Age UK Ealing

135 Uxbridge Road, Ealing, London W13 9AU

020 8567 8017 020 8567 8017

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Our Information & Advice service deals with more than 10,000 enquiries annually. We offer free, independent and confidential advice about issues affecting older people and their carers in the Borough of Ealing.

Open Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm

Telephone Advice: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm

Appointments: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm

Drop in: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm

Home Visits: Available

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Brent Citizen Advice Bureau

270-272 High Road, Willesden, London NW10 2EY

0845 050 5250 0845 050 5250

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Provision of advice and information to the general public.

Open Monday, Tuesday, Wednesday and Friday 9:30am to 4:00pm

Telephone Advice: Monday to Friday 9:30am to 5:00pm

Drop in: Monday, Tuesday, Wednesday and Friday 9:30am to 4:00pm

Appointments: Thursday 9:30am to 4:00pm

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Centre for Armenian Information and Advice

105A Mill Hill Road, Acton, London W3 8JF

020 8992 4621 020 8992 4621

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The Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. The Centre supports their diverse needs through the provision of welfare, educational and cultural services at a welcoming Centre for all Armenians.

Open Monday to Friday 9:00am to 4:00pm

Telephone Advice: Monday to Friday 9:00am to 4:00pm

Appointments: Monday to Friday 9:00am to 4:00pm

Home Visits: Available via Request

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Disability Advice Bureau

44 South Ealing Road, London W5 4QA

020 8840 8573 020 8840 8573

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The Disability Advice Bureau provides advocacy and advice to residents of Ealing who have disabilities and their carers.  The service also facilitates Ealing Partners and the Power Group (peer advocacy and consultation groups for people with learning disabilities), the Carers Together group, Carers Action group and the Individual Budget User Group.  DAB also co-ordinates a consortium of support planners to assist people who are getting an individual budget.

Open Monday to Friday 9:30am to 4:30pm

Telephone Advice: Monday to Friday 9:30am to 4:30pm

Appointments: Monday to Friday 9:30am to 4:30pm

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East European Advice Centre

238 - 246 King Street, London W6 0RF

020 8741 1288 020 8741 1288

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EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London.

Open Monday to Friday 9:00am to 4:30pm

Telephone Advice: Monday to Friday 2:00pm to 3:00pm

Drop in: Monday to Friday 9:00am to 12pm (first come first served)

Appointments: Every day 10:00am to 5:00pm

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Hayes Citizens Advice Bureau

East Avenue, Hayes UB3 2HW

0844 848 7903 0844 848 7903

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Our services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).

We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ).

Open Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm

Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm

Drop in: Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm

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Lesbian, Gay, Bisexual and Transgender Project Advice Project (LGBT)

Station Road, Harrow HA1 2XH

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A full CAB advice service for LGBT clients in West London. Although we are based in Harrow, we cover Ealing and can see clients locally.

Open Monday to Friday 9:00am to 5:00pm

Telephone Advice: Monday to Friday 9:00am to 5:00pm

Home Visits: Dependant on circumstances

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M2M Community Solicitors LLP

South Hill Avenue, South Harrow, Middlesex HA2 0DU

020 8938 4611 020 8938 4611

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We are a Solicitors’ firm that provides legal advice and assistance.

Open Monday to Friday 9:30am to 5:30pm

Appointments: Monday to Friday 9:30am to 5:30pm

Drop in: Monday to Friday 9:30am to 4:30pm

Home Visits: Dependant on circumstances

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MAAS (Migrant Advisory and Advocacy Service)

High Street, Southall, Middlesex UB1 3HA

020 8571 7950 020 8571 7950

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Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters.

Open Monday to Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm

Telephone Advice: Monday to Friday 10:00am to 12:00pm and 2:00pm to 4:00pm

Appointments: Monday to Friday 9:00am to 6:00pm

Drop in: Monday to Friday 5:00pm and Saturday 11:30am

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Noble Solicitors

1A Harrow Road, Wembley, Middlesex HA9 6DE

020 8795 4411 020 8795 4411

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Expert solicitors covering Crime, Family and Childcare, Mental Health, Housing, Debt, Welfare Benefits, Prison and Appeals, Civil and Commercial Litigation, Immigration.

Open Monday to Friday 9:00am to 5:30pm

Telephone Advice: 24 hour helpline 070 0081 8283

Appointments: Monday to Friday 9:00am to 5:30pm

Drop in: Monday to Friday 9:00am to 5:30pm

Home Visits: Available

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Polpitya & Co

66 King Street, Southall, Middlesex UB2 4DD

020 8813 9282 020 8813 9282

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Advice and assistance on legal issues. Court attendance and representations. Police Station attendance and representations.

Open Monday to Friday 9:30am to 5:30pm

Telephone Advice: Monday to Friday 9:30am to 5:30pm

Appointments: Monday to Friday 9:30am to 5:30pm

Drop in: Monday to Friday 9:30am to 5:30pm

Home Visits: Available

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Ruislip Citizens Advice Bureau

9 Eastcote Road, Ruislip, Harrow, London HA4 8BD

084 4848 7903 084 4848 7903

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Our services are free, confidential, independent and impartial.  However, for Ealing residents they are for clients with debt problems only.  Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).

We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).

Open Monday and Wednesday 9:30am to 11:30am

Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm

Drop in: Monday and Wednesday 9:30am to 11:30am

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Southall Rights

54 High Street, Southall, Middlesex UB1 3DB

020 8571 4920 020 8571 4920

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We provide advice and assistance in legal matters.

Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm

Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm £3

Immigration advice Friday 5:00pm £10

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Uxbridge Citizens Advice Bureau

High Street, Uxbridge UB8 1UW

084 4848 7903 084 4848 7903

Email:

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Our services are free, confidential, independent and impartial.  However, for Ealing residents they are for clients with debt problems only.  Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).

We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).

Open Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm

Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm

Appointments: Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm

View on Map Plan Journey on TFL

Step Change

With almost 20 years’ experience of providing debt advice, we offer a range of services and solutions to suit every situation.

Help us learn more about your circumstances and we can advise on the debt solution that’s right for you.

Debt Advice Foundation

Debt Advice Foundation’s helpline advisors can advise on the full range of solutions available in each region of the UK, including Scotland, which has separate legislation governing Insolvency processes such as Sequestration, LILA and Protected Trust Deeds.

Open Monday to Friday 8:00am to 8:00pm Saturday 9:00am to 5:00pm

Consumer Credit Counselling Service

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The service offers you a complete counselling session on the internet using our online tool CCCS Debt Remedy. It only takes about 20 minutes to complete and will provide you with a customised recommendation. It is anonymous and free of charge.Alternatively you can call our Helpline and speak to one of our advisors. They will collect information from you and if necessary will arrange an appointment with a debt counsellor either straight away or at a time that suits you.

National Debt Line

The debt advice is for people living in debt and gives practical advice how to deal with it. You can be confident that the advice offered is targeted to you particular needs. They have a great comprehensive seld help debt pack.

Open Monday to Friday 9:00am to 9:00pm Saturday 9:30am to 1:00pm

Shelter

Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Very good and detailed services run by experts in the field and with links to local advice services in your area.

Open Monday to Friday 8:00am to 8:00pm Saturday to Sunday 8:00am to 5:00pm

TaxAid

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TaxAid helps people on low incomes to understand the bits of the tax system that apply to them, pay only the right amount of tax and help them resolve crises when things go wrong.

The website is designed to make tax understandable to any taxpayer.

Consumer Focus

Consumer Focus provides information for consumers relating to core areas of work. They use their detailed knowledge of how markets work to help other organisations give accurate advice to consumers at the local level.

Community Legal Advice Line

Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid.

If you are living on a low income or benefits, you may be eligible for free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems.

The advice is independent and confidential. Community Legal Advice will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid.

Community Legal Advice has a free translation service available in 170 languages.

 

Get free and confidential legal advice in England and Wales if you’re eligible for legal aid.
Civil Legal Advice (CLA)
Online enquiry form
Telephone: 0345 345 4 345
Minicom: 0845 609 6677
Monday to Friday, 9am to 8pm
Saturday, 9am to 12:30pm

Citizens Advice – Advice Guide

The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.
Even if you are seeing an advisor it is a good idea  to start to find out about your query so you get more out of your sessions/appoitments.