Due to the high demand we can only help foodbank users for now, but we hope this will change in the future.
Mattock Lane, London W13 9LA
02070520318 • 02070520318
Email: n/a
Website: https://www.crosslightadvice.org
NextDue to the high demand we can only help foodbank users for now, but we hope this will change in the future.
Housing advice and assistance.
Specialist in stopping eviction : advice on rent arrears and court.
Advice and help on homelessness issues including applying and challenging decisions .
Monday to Friday 9 am – 5pm
Appointment only
Debt advice and counselling for local people – from basic debts to debt relief orders/ bankruptcies.
All staff are members of Institute of Money advisors and regulated by FCA
Monday to Friday 9 – 5pm by appointment only
Representation level
Monday to Friday 9 – 5pm by appointment only
7 Spring Villa Park, Edgware HA8 7EB
020 8951 6666 • 020 8951 6666
Website: www.darlingtons.com
NextRegional law firm with offices in Edgware and Central London. Specialist lawyers in commercial, property, conveyancing, litigation, employment, family law.
They also help by seeing people at our pro bono immigration sessions: ring for an appointment.
Monday 9am–5:30pm
Tuesday 9am–5:30pm
Wednesday 9am–5:30pm
Thursday 9am–5:30pm
Friday9am–5:30pm
The Carers’ Centre is a resource and support centre for all unpaid carers, of any age, in the borough of Ealing.
A carer is someone who spends a significant proportion of their time providing unpaid support to family or friends. This could involve caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.
Benfits Surgery Tuesday 10-4.30pm and Friday 10-1.00pm
Counselling fo carers Wed 10-2.00pm
IT for beginners Mon, Wed and Friday Mon , Wed, Frida10.30-12.30pm
210 Northfields Ave, , Ealing W13 9SJ
020 8579 4598 • 020 8579 4598
Email: info@ealinglaw.org.uk
Website: www. ealinglawcentre.org.uk.
NextThey aim to provide access to the legal system for those who are encountering obstacles to finding the help that they need.
Specialise in Housing and Immigration advice for local people.
PO Box 13095, London W14 0FE
0808 801 0660 • 0808 801 0660
Email: advice@wgn.org.uk
Website: www.wgn.org.uk
NextWomen and Girls Network’s Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. The Advice team will provide you with immediate information about your options and about staying safe.
Monday – Friday 10am – 4pm and
Late evening Wednesday 6- 8pm
Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid.
If you are living on a low income or benefits, you may be eligible for free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems.
The advice is independent and confidential. Community Legal Advice will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid.
Community Legal Advice has a free translation service available in 170 languages.
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid.
Civil Legal Advice (CLA)
Online enquiry form
Telephone: 0345 345 4 345
Minicom: 0845 609 6677
Monday to Friday, 9am to 8pm
Saturday, 9am to 12:30pm
For all general questions relating to VAT, excise, customs or any other taxes or duties.
Open Monday to Friday 8:00am to 8:00pm.
Consumer Focus provides information for consumers relating to core areas of work. They use their detailed knowledge of how markets work to help other organisations give accurate advice to consumers at the local level.
TaxAid helps people on low incomes to understand the bits of the tax system that apply to them, pay only the right amount of tax and help them resolve crises when things go wrong.
The website is designed to make tax understandable to any taxpayer.
This website is designed to make it easier to find out if tax credits can help you and your family.
Independent Age provides advice and information for older people, their relatives and carers in their own home, in hospital or in care homes.
Monday to Friday 10am-4pm.
Find out what benefits you may be entitled to and how to claim them. An easy to navigate site with lots of very useful information
Provides practical help and support for carers on a wide range of topics including welfare benefits and money advice.
For information and advice on child benefit rates, how to claim and how payments are made.
The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available. The person taking your call will not have your personal papers but will be able to give you general advice. Please visit the Directgov page detailed below to learn about these benefits first.
For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. The claim pack gives some examples of different levels of care needs. You can claim Attendance Allowance online.
Open Monday to Friday 8.30am to 6.30pm
Find out more about how you can receive a Pension Credit estimate, and how to apply. Pension Credit is an income related benefit for pensioners living in Great Britain. It is made up of two different parts, Guarantee Credit and Savings Credit.
The Department of Work and Pensions (DWP) has an A – Z of benefits and entitlements that provides details on most benefits. The site is updated regularly and also covers benefits that are administered by local authorities (e.g. your local Council, for example – Housing Benefit).
Get an estimate of what benefits (e.g. Income Support or Jobseeker’s Allowance) and tax credits you could get, and find out about claiming specific benefits. You can also find out how your benefits would be affected by a change in circumstances (e.g. if you find work).
This website provides information and explains the process for coming to live and work in the UK. You can download application forms and information on the following: Permission to work in the UK, Permission to stay in the UK, Citizenship and Asylum and Refuge.
Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Very good and detailed services run by experts in the field and with links to local advice services in your area.
Open Monday to Friday 8:00am to 8:00pm Saturday to Sunday 8:00am to 5:00pm
This website provides comprehensive advice and information about employment rights, terms and conditions, jobs and jobseekers allowance.
This service gives good advice on planning your future career and offer services including developing your cv, searching an applying for jobs, funding and training.
Here you can find a useful A-Z on asylum and immigration issues. You will also find information on the Government’s National Asylum Support Service (NASS) that provides accommodation and subsistence for asylum seekers who are deemed to be destitute.
This service which helps people access the money available to them – through welfare benefits, grants and other help.
The debt advice is for people living in debt and gives practical advice how to deal with it. You can be confident that the advice offered is targeted to you particular needs. They have a great comprehensive seld help debt pack.
Open Monday to Friday 9:00am to 9:00pm Saturday 9:30am to 1:00pm
The service offers you a complete counselling session on the internet using our online tool CCCS Debt Remedy. It only takes about 20 minutes to complete and will provide you with a customised recommendation. It is anonymous and free of charge.Alternatively you can call our Helpline and speak to one of our advisors. They will collect information from you and if necessary will arrange an appointment with a debt counsellor either straight away or at a time that suits you.
Debt Advice Foundation’s helpline advisors can advise on the full range of solutions available in each region of the UK, including Scotland, which has separate legislation governing Insolvency processes such as Sequestration, LILA and Protected Trust Deeds.
Open Monday to Friday 8:00am to 8:00pm Saturday 9:00am to 5:00pm
With almost 20 years’ experience of providing debt advice, we offer a range of services and solutions to suit every situation.
Help us learn more about your circumstances and we can advise on the debt solution that’s right for you.
High Street, Uxbridge UB8 1UW
084 4848 7903 • 084 4848 7903
Email: cap@hillingdoncab.org.uk
Website: www.hillingdoncab.org.uk
NextOur services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).
Open Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Appointments: Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm
23 Hanbury Road, Acton, London W3 8RF
020 8993 3306 • 020 8993 3306
Email: georgedoyley@onetel.com
Website: www.uacs.org.uk
NextUACS offers a drop-in service and lunch club for all people with Afro – Caribbean cuisine at its Hanbury Road site and runs a social club in the evening from 6.00pm to 9.00pm. UACS also runs a hostel at its Southall address in conjunction with Central and Cecil Housing Association for 18 to 25 year old African/Carribean men and women.
Open Tuesday to Friday 10:00am to 4:00pm
Appointments: Tuesday to Friday 10:00am to 4:00pm
Drop in: Tuesday to Friday 10:00am to 4:00pm
Home visits: Available via request
19 Hanbury Road, Acton, London W3 6RF
020 8993 3187 • 020 8993 3187
Email: tallo@gotadsl.co.uk
Website: www.tallo.org.uk
NextTallo Information Centre is a ‘One Stop Shop’ community advice centre on South Acton Estate. It gives advice and information to refugees and asylum seekers in West London although anyone is welcome to use the service.
Open Monday to Friday 10:00am to 5:00pm
Telephone Advice: Wednesday and Thursday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
Drop in: Wednesday and Thursday 10:00am to 5:00pm
20 Western Road, Southall, Middlesex UB2 5DS
020 8574 0902, 020 8843 1893 • 020 8574 0902, 020 8843 1893
Email: santosh.kanwar@chg.org.uk
Website: www.southalldaycentre.org.uk
NextOur advice and casework services focus on welfare benefits but also include other areas of help including Locata bidding. We also host weekly housing benefit surgeries by Ealing Council (Appointment only), monthly DWP appointment only surgery and immigration and nationality advice (LAWTA Immigration Law Service). The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes. We also host accredited training courses in ESOL and UK On-line IT courses.
Open Monday to Friday 9:00am to 4:30pm
Telephone Advice: Monday to Friday 9:00am to 4:30pm
Appointments: Monday to Friday 9:30am to 12:30pm
Drop in: Monday to Friday 9:30am to 12:30pm
Home Visits: Available via request
49b Western Road, Southall, Middlesex UB2 5HE
020 8571 9888 • 020 8571 9888
Email: syuinuk2001@hotmail.com
NextOpen Monday to Friday 9:00am to 6:00pm
Telephone Advice: Monday to Friday 9:00am to 6:00pm
Appointments: Monday to Friday 9:00am to 6:00pm
Drop in: Monday to Friday 9:00am to 6:00pm
We provide free advice in Immigration, Welfare Benefits and Housing. We have a drop in service and an appointment system.
Open Monday to Thursday 9:00am to 4:00pm
Drop in: Monday to Thursday 9:00am
Castle Close, South Acton, London W3 8RX
020 8993 4049 • 020 8993 4049
Email: siobhanoktay@southacton.org.uk
Website: www.southactoncc.com
NextAs well as offering childcare from 6 months to 5 years, we have a family support team that can deal with all family related issues and offer advocacy to parents when dealing with local services.
Open Monday to Friday 9:00am to 4:00pm
Telephone Advice: Monday to Friday 9:00am to 4:00pm
Appointments: (Preferred) Monday to Thursday 9:00am to 12:00pm
Drop in: Monday to Thursday 9:00am to 12:00pm
Home Visits: Available to registered families
Featherstone Terrace, Southall, Middlesex UB2 5AL
079 0847 7347 • 079 0847 7347
Email: sofale@aol.com
NextWe provide basic advice, information and general help and empower disadvantaged refugees families and their children with free study and support sessions at flexible times. Learning sessions for families, IT, ESOL and free weekend study support for children.
Open Monday to Friday 10:00am to 4:00pm
Appointments: Monday to Thursday 11:00am to 4:00pm
Drop in: Monday to Thursday 11:00am
Home Visits: Available via request
St Marys Road, Ealing, London W5 5RF
020 8231 2573 • 020 8231 2573
Email: student.advice@uwl.ac.uk
Website: www.uwl.ac.uk/students/support_for_students/One_Stop_Shop.jsp
NextThe advice team offers students and those interested in studying with UWL a free and confidential advice service on practical issues such as ‘Financing your studies’, ‘Funding sources’, ‘International student issues’, ‘State benefits’ and ‘Housing’. The advisors offer relevant and accurate advice and information designed to empower clients, enabling them to make informed choices about the issues they have presented. In agreement with the client, the advice staff may negotiate and advocate on the client’s behalf where appropriate.The advice team are authorised to give immigration advice under the Immigration and Asylum Act 1999.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
161 Hammersmith Road, London W6 8BS
020 8840 9653 • 020 8840 9653
Email: streetconcern@mungos.org
Website: www.mungos.org
NextSt Mungo’s Ealing Street Outreach Team help to move rough sleepers off of the street by providing support and advice on a range of services including healthcare, drug and alcohol treatment, reconnection, community support and housing. Our team comes out to meet with rough sleepers on early morning or late night shifts and go on to work with them and partner agencies to help people away from the streets and destitution.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Drop in:
Wednesdays 12 to 2pm at Emmaus House Day Centre, 1 Berrymead Gardens, Acton W3 8AA
Thursdays 2pm to 4pm (2nd and 4th of the month) at Ealing DAIS, 3-4 Featherstone Terrace, Southall UB2 5AL
Fridays 1:30pm to 3pm at The Crypt at St John’s Church, Mattock Lane, West Ealing W13 9LA
21 Avenue Road, Southall, Middlesex UB1 3BL
020 8571 0800 • 020 8571 0800
Email: info@southallblacksisters.co.uk
Website: www.southallblacksisters.org.uk
NextSouthall Black Sisters provides information, advice, advocacy, practical help, counselling and support to women and children experiencing domestic and other forms of gender-related violence. We encourage women to empower themselves and to lead independent lives by providing support groups and therapeutic, educational and social activities which enable them to make new friends, build self-esteem and confidence, learn life skills and overcome trauma arising from their experience. Our holistic service aims to help women and children escape violence and abuse (including forced marriage and honour crimes) and deal with a range of interrelated problems.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
Home Visits: Dependant on circumstances
Featherstone Terrace, Southall, Middlesex UB2 5AL
079 0847 7347 • 079 0847 7347
Email: sofale@aol.com
NextWe provide basic advice, information and general help and empower disadvantaged refugees families and their children with free study and support sessions at flexible times. Learning sessions for families, IT, ESOL and free weekend study support for children.
Open Monday to Friday 10:00am to 4:00pm
Appointments: Monday to Thursday 11:00am to 4:00pm
Drop in: Monday to Thursday 11:00am
Home Visits: Available via request
We are regulated at Level 1 by OISC to give advice and assistance in UK Immigration and Nationality matters.
Open Monday to Friday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
Drop in: Monday to Friday 10:00am to 5:00pm
9 Eastcote Road, Ruislip, Harrow, London HA4 8BD
084 4848 7903 • 084 4848 7903
Email: cap@hillingdoncab.org.uk
Website: www.hillingdoncab.org.uk
NextOur services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).
Open Monday and Wednesday 9:30am to 11:30am
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Drop in: Monday and Wednesday 9:30am to 11:30am
106 High Street, Yiewsley, Middlesex UB7 7BQ
018 9544 1530 • 018 9544 1530
Email: enquiries@reap.org.uk
Website: www.reap.org.uk
NextReferral, training and personal development focussed on refugee. Policy and Voice relating to refugee equalities, Small groups support, Information and community research, Language and interpreting.
Open Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
Drop in: Monday to Friday 9:00am to 5:00pm
173 South Ealing Road, Ealing, London W5 4QP
020 8569 7328 • 020 8569 7328
Email: em_mecmac_2000@hotmail.com
NextMECMAC aims to provide an advice and information service that meets the needs of Middle East communities, asylum seekers and their families in the London Borough of Ealing and West London.
Open Monday to Friday 9:00am to 5:00pm
Drop in: Tuesday and Thursday 5:00pm and Saturday 9:00am
Appointments: Monday to Friday 9:00am to 5:00pm
309 Lillie Road, Fulham SW6 7LL
020 7471 0580 • 020 7471 0580
Email: enquiries@hfehmind.org.uk
Website: https://www.hfehmind.org.uk
NextLocal community services include Advice and Information, Advocacy, Community Support, Psychoeducation, Services for Children and Young People and more. For full details of our services and how you can access them, please visit our website.
IAPT – Psychological Therapies Brent Mind, in partnership with Central and North West London NHS Foundation Trust, has developed an Improving Access to Psychological Therapies Service. It is available to people in Brent experiencing common mental health difficulties. Horizon Day Services Mentoring, drop in, mutual support group and community based mental health promotion and awareness raising activities using a recovery based approach.
Mind Map Young People’s peer education project raising awareness and understanding of mental health issues and wellbeing.
Our strategy is to combat self-stigma.
Resettlement Housing services that is focused on client centred wellness and recovery orientated support and life skills development to enable people to move on to general needs housing. Provision of housing related support for mental health services users for a two year maximum period for each service user.
Mental Health Brokerage Service
A personalised brokerage service to drive forward recovery and self management by providing frameworks for making informed choices and enabling more involvement in promoting a mainstream approach to well being.
Open Monday to Friday 10:00am to 4:00pm
Appointments: Monday to Friday 10:00am to 4:00pm
Drop in: 2nd and 4th Tuesday of the month
High Street, Southall, Middlesex UB1 3HA
020 8571 7950 • 020 8571 7950
Email: southalllegalcentre@msn.com
NextProviding advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters.
Open Monday to Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm
Telephone Advice: Monday to Friday 10:00am to 12:00pm and 2:00pm to 4:00pm
Appointments: Monday to Friday 9:00am to 6:00pm
Drop in: Monday to Friday 5:00pm and Saturday 11:30am
1 Harrow Road, Wembley, Middlesex HA9 6DE
020 8900 2221 • 020 8900 2221
Email: advocacy@loudandclear.org
Website: www.loudandclear.org
NextLoud and Clear provide support and representation to mental health service users aged 18 and over with issues around their care and treatment by mental health services and other health and social care providers. The service is independent, free and confidential.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
Home visits: Available
14 – 16 Uxbridge Road, Ealing, London W5 2HL
020 8825 8888 • 020 8825 8888
Email: houseadv@ealing.gov.uk
Website: www.ealing.gov.uk
NextWe provide advice on housing rights and options, assess homeless people for emergency housing. Homelessness prevention.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
Drop in: Monday to Friday 9:00am to 5:00pm
Home visits: Dependant on circumstances
Station Road, Harrow HA1 2XH
Email: oliverds@harrowcab.org.uk
Website: www.harrowcab.org.uk/LGBT_web.html
NextA full CAB advice service for LGBT clients in West London. Although we are based in Harrow, we cover Ealing and can see clients locally.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Home Visits: Dependant on circumstances
234-244 Stockwell Road, Brixton, London SW9 9SP
020 7501 6120 • 020 7501 6120
Email: info@h4w.co.uk
Website: www.hfw.org.uk
NextHousing for women aims to be an independent, effective and dynamic housing association. Aiming to ensure that women are recognised as a group with specific housing needs and provides good quality homes and services in which women can achieve their chosen quality of life. We offer free confidential one-to-one and professional support, advice, information, representation and accompaniment to appointments regarding issues related to domestic violence such as welfare rights, benefits, housing and legal options.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
12 Harold Avenue, Hayes, Middlesex UB3 4QW
020 8561 9400 • 020 8561 9400
Email: info@hillingdonlawcentre.co.uk
Website: www.hillingdonlaw.org.uk
NextFree legal advice and representation for residents of West London.
Open Monday to Friday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
Home Visits: Dependant on circumstances
East Avenue, Hayes UB3 2HW
0844 848 7903 • 0844 848 7903
Email: cap@hillingdoncab.org.uk
Website: www.hillingdoncab.org.uk
NextOur services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ).
Open Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Drop in: Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm
142-144 King Street, London W6 0QU
020 8741 4021 • 020 8741 4021
Email: hflaw@hflaw.org.uk
Website: www.hflawcentre.org.uk
NextOpen Monday to Friday 10:00am to 1:00pm and 2:00pm to 5:00pm
Telephone Advice: Monday to Wednesday 10:00am to 1:00pm and 2:00pm to 5:00pm
Drop in: Tuesday 5:00pm to 7:00pm (Immigration only)
238 - 246 King Street, London W6 0RF
020 8741 1288 • 020 8741 1288
Email: dana@eeac.org.uk
Website: www.eeac.org.uk
NextEEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London.
Open Monday to Friday 9:00am to 4:30pm
Telephone Advice: Monday to Friday 2:00pm to 3:00pm
Drop in: Monday to Friday 9:00am to 12pm (first come first served)
Appointments: Every day 10:00am to 5:00pm
Queensdale Crescent, London W11 4TL
020 7023 2650 • 020 7023 2650
Email: info@iraqiassociation.org
Website: www.iraqiassociation.org
NextWe are a registered charity and provide free, confidential and impartial services to all Iraqi and Arab communities in London. We aim to promote the well-being of the Iraqi community, encourage mutual understanding and work to bridge the gap between British and Iraqi cultures and to ease the integration process. We offer advice, guidance and advocacy on the following issues: Immigration (Asylum and Nationality), Welfare Benefits, Housing, Health, Young Refugees and Asylum Seekers. 2 Elderly Day Centres, ‘Al-Muntada’ Newspaper, Social and Cultural Activities.
Featherstone Road, Southall, Middlesex UB2 5AL
020 8571 9529 • 020 8571 9529
Email: admin@goyauk.org
Website: www.goyauk.org
NextGOYA provide welfare, housing and employment advice to people in Ealing, and in particular BMER people in Ealing.
Open Monday to Friday 10:00am to 5:00pm
Telephone Advice: Monday to Friday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
187 Copley Close, Hanwell, London W7 1AZ
020 8575 6139 • 020 8575 6139
Email: reception@empowering-action.org.uk
NextOpen Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 1:00pm
Drop in: Monday to Friday 10:00am to 1:00pm
Home visits: Dependant on circumstances
170 Oldfield Lane South, Greenford, Middlesex UB6 9JS
020 8575 9500 • 020 8575 9500
Email: admin@ealingmediation.org.uk
Website: www.ealingmediation.org.uk
NextWe provide professionally trained community mediators who can assist residents to communicate and resolve disputes.
Open Monday to Friday 9:30am to 3:00pm
Telephone Advice: Monday to Friday 9:30am to 3:00pm
Appointments: Monday to Friday 9:30am to 3:00pm
Home visits: Available
63 Mattock Lane, Ealing, London W13 9LA
020 8280 2230 • 020 8280 2230
Email: ecvs@ealingcvs.org.uk
Website: www.ealingcvs.org.uk
NextEaling CVS provides capacity building support to Voluntary and Community Groups in Ealing through e.g. the provision of funding and group development advice, training courses, recruitment and placement of volunteers. Other specialist projects work with e.g. LGBT groups, Health and Social Care Groups, local estate based communities, children’s workforce.
Open Monday to Friday 9:30am to 5:00pm
Telephone Advice: Monday to Friday 9:30am to 5:00pm
Appointments: Monday to Friday 9:30am to 5:00pm
1 Bayham Road, Ealing, London W13 0TQ
020 8840 8573 • 020 8840 8573
Email: ecil@ecil.org
Website: www.ecil.org
NextKeep Fit, Film Nights and other social events.
Open Monday to Friday 9:30am to 4:00pm
Telephone Advice: Monday to Friday 9:30am to 4:00pm
Appointments: Monday to Friday 9:30am to 4:00pm
Drop in: Monday to Friday 9:30am to 4:00pm
Home visits: Dependant on circumstances
Fleming Road, Southall UB1 3RP
020 8813 2418 • 020 8813 2418
Email: dekhbhalgroup@hotmail.com
Website: www.dekhbhalgroup.org.uk
NextDekh Bhal provides a range of social and cultural activities for women and girls (and boys up to age 12). We also hold “Chit Chat” a chance for women to discuss family matters, counselling and advice on a range of issues such as arranged marriages, family problems, immigration etc. We offer assistance to women to help fill in forms for social services, benefits etc. We offer support around bereavement and to women who suffer violence either by their partners or by their children. We will contact hospitals or doctors where women are not getting a proper service. We also run cultural classes, cultural and religious functions, monthly get-togethers, Urdu classes and an after-school learning club offering maths, English and sciences.
Legal aid franchises in every possible area. We are happy to help any client.
Open Monday to Friday 9:30am to 5:00pm
Telephone Advice: Monday to Friday 9:30am to 5:00pm
Appointments: Monday to Friday 9:30am to 5:00pm
Drop in: Monday to Friday 9:30am to 5:00pm
Home Visits: Available via request
52-53 The Mall, Ealing Broadway, London W5 3TA
020 3008 2541 • 020 3008 2541
Email: london.ealing@deafplus.org
Website: www.deafplus.org
NextWe provide equipment for Deaf and Hard of Hearing; we assess their needs at their home to ensure they are receiving their correct benefit entitlements.
Open Monday to Friday 9:30am to 4:30pm
Appointments: Wednesday 9:30am to 4:30pm
Drop in: Monday 1:30pm to 4:30pm
Home visit: Available
44 South Ealing Road, London W5 4QA
020 8840 8573 • 020 8840 8573
Email: matthew.coulam@ealingmencap.org.uk
Website: www.ecil.org/dab
NextThe Disability Advice Bureau provides advocacy and advice to residents of Ealing who have disabilities and their carers. The service also facilitates Ealing Partners and the Power Group (peer advocacy and consultation groups for people with learning disabilities), the Carers Together group, Carers Action group and the Individual Budget User Group. DAB also co-ordinates a consortium of support planners to assist people who are getting an individual budget.
Open Monday to Friday 9:30am to 4:30pm
Telephone Advice: Monday to Friday 9:30am to 4:30pm
Appointments: Monday to Friday 9:30am to 4:30pm
39-45 Cavell Street, London E1 2BP
020 7791 9800 • 020 7791 9800
Email: advice@dls.org.uk
Website: www.dls.org.uk
NextWe provide specialist legal advice to disabled people, their families and carers in Community Care, disability Welfare Benefits and the Disability Discrimination Act as it applies to Goods and Service Providers, further and higher Education and the Equality Duty. Enquirers contact our triage team and where appropriate will be booked an appointment to speak with a lawyer. We can provide casework and representation under legal aid. We also offer training in the areas of law in which we have expertise and are interested in collaborating with other organisations.
Open Monday to Friday 10:00am to 5:00pm
Telephone Advice: Monday to Friday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
Home Visits: Available via request
223 Windmill Road, Ealing, London W5 4DJ
020 8568 4448 • 020 8568 4448
Email: enquiries@dementiaconcern.co.uk
Website: www.dementiaconcern.co.uk
NextWe provide advice and information and other support for people with dementia and their carers.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
Drop in: Monday to Friday 9:00am to 5:00pm
Home visits: Available
179c Bilton Road, Perivale UB6 7HQ
020 8728 7000 • 020 8728 7000
Email: info@ealingcrossroads.org.uk
Website: www.ealingcrossroads.org.uk
NextThe adult service provides home-based respite support for carers in Ealing. Also, the children’s service provides home-based respite support, an after-school club and outings during school holidays. All our care support workers are trained in all aspects of care and are police checked.
Open Monday to Friday 9:00am to 4:30pm
Telephone Advice: Monday to Friday 9:00am to 4:30pm
Home visits: Available
14-16 Uxbridge Road, Ealing, London W5 2HL
020 8825 8555 • 020 8825 8555
Email: cbt@ealing.gov.uk
NextAdvice and advocacy in Welfare Benefits. Financial information gathering for Council homecare services.
Open Monday to Friday 10:00am to 4:00pm
Telephone Advice: Monday to Friday 10:00am to 4:00pm
Appointments: Monday to Friday 10:00am to 4:00pm
Home visits: Available
8 – 12 Lancaster Road, Southall, Middlesex UB1 1NW
020 8571 6381 • 020 8571 6381
Email: ealingandsouthall@cafamily.org.uk
Website: www.cafamily.org.uk
NextContact A Family Ealing and Southall will support parents who have children with any disability or special need living in the London Borough of Ealing. We can offer advice, information and support with disability benefits, care issues, rare disorders, health, education and housing. We also have an accessible information library for parents.
Open Monday to Friday 9:00am to 3:00pm
Telephone Advice: Monday to Friday 9:00am to 3:00pm
Appointments: Monday to Friday 9:00am to 3:00pm
63 Mattock Lane, West Ealing, London W13 9LA
020 9290 2251 • 020 9290 2251
Email: cepps@continyou.org.uk
Website: www.continyou.org.uk/cepps
NextOur service provides advice, support and information to parents/carers of children with SEN about their children’s education.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
105A Mill Hill Road, Acton, London W3 8JF
020 8992 4621 • 020 8992 4621
Email: info@caia.org.uk
Website: www.caic.org.uk
NextThe Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. The Centre supports their diverse needs through the provision of welfare, educational and cultural services at a welcoming Centre for all Armenians.
Open Monday to Friday 9:00am to 4:00pm
Telephone Advice: Monday to Friday 9:00am to 4:00pm
Appointments: Monday to Friday 9:00am to 4:00pm
Home Visits: Available via Request
270-272 High Road, Willesden, London NW10 2EY
0845 050 5250 • 0845 050 5250
Website: https://www.citizensadvicebrent.org.uk/
NextProvision of advice and information to the general public.
Open Monday, Wednesday, Thursday and Friday 9:30am to 4:00pm
Tueday 1 pm – 5pm plus late opening for workers 5pm – 7pm
Due to very high demand, we are currently running a first-come, first-served ticket system. There is usually a long queue and they do not always see everybody.
Telephone Advice: Monday to Friday 10 to 4pm
Outreach projects
Rear of 108 High Road, Willesden, London NW10 2PP
020 8459 4201 • 020 8459 4201
Email: info@bhcac.org.uk
Website: www.bhcac.org.uk
NextOpen Monday to Friday 9:00am to 5:00pm
Appointments: Tuesday to Friday 9:00am to 5:00pm
Drop in: Monday 9:30am to11:30pm and 1:00pm to 4:30pm
Home visits: Available via request
COMMUNITY CENTRE, 170 Oldfield Ln S, , Greenford UB6 9JS
020 8567 8017 • 020 8567 8017
Email: reception@ageukealing.org.uk
Website: www.ageuk.org.uk/ealing
NextOur Information & Advice service deals with more than 10,000 enquiries annually. We offer free, independent and confidential advice about issues affecting older people and their carers in the Borough of Ealing.
Open Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm
Telephone Advice: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm
Appointments: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm
Drop in: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm
Home Visits: Available
71A Northcroft Road, London W13 9SS
020 8991 2796 • 020 8991 2796
Email: afghanacademy@gmail.com
NextThe Afghan Academy is an educational, cultural and social organisation. Formed in 1990, The Afghan Academy offers information, advice and counselling for Afghans in the UK and abroad. Publishes newsletter/magazine, organises seminars/conferences and has a live radio show every Tuesday from 11.00am to 2.00pm on 89.6FM, Westside Radio. Academy provides country information and expert report on many issues on Afghanistan and Afghans in general.
Open Monday to Friday 10:00am to 3:00pm
Appointments: Monday to Friday 10:00am to 3:00pm
Home visits: Available
1 Berrymead Gardens, Acton, London W3 8AA
020 8992 5768 • 020 8992 5768
Email: actonhomelessconcern@yahoo.com
Website: www.actonhomelessconcern.org
NextThe Charity’s mission is to provide a caring and safe environment for the poor, the marginalised and those who suffer from isolation or are in need of any kind.
Emmaus House Open Monday to Friday 11:45am to 1:50pm
Drop in: Emmaus House Monday to Friday 11:45am to 1:50pm
1 High Street, Southall, Middlesex UB2 4NJ
020 8571 8803 • 020 8571 8803
Email: info@asdc-uk.org
Website: www.asdc-uk.org
NextWe provide office based advice and guidance, Education support, Training and Crime Prevention and awareness. Weekly Youth Club for Boys and Girls, Outreach Mentoring sessions inside Feltham YOI.
Open Monday, Tuesday, Wednesday 10:00am to 4:30pm
Telephone Advice: Monday, Tuesday, Wednesday 10:00am to 4:30pm
Appointments: Wednesday 10:00am to 4:30pm
Drop in: Monday, Tuesday, Wednesday 10:00am to 4:30pm
Home visits: Dependant on circumstances
16-18 Crown Street, Acton W3 8SB
020 8993 9605 • 020 8993 9605
Email: info@actionwestlondon.org.uk
Website: www.actionwestlondon.org.uk
NextAction West London works to help people improve their skills and find employment. It provides employment guidance, workshops, ESOL and literacy classes, and more.
The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.
This is a confidential helpline which provides help and advice on government-enforced employment rights. It provides advice on National Minimum Wage rights, working for an employment agency and working hours.
This service which helps people access the money available to them – through welfare benefits, grants and other help.
The site has a really good budget planner and money health check which is very easy to use and help you both manage debts and plan for the future.