Agencies matching your criteria
For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. The claim pack gives some examples of different levels of care needs. You can claim Attendance Allowance online.
Open Monday to Friday 8.30am to 6.30pm
Get an estimate of what benefits (e.g. Income Support or Jobseeker’s Allowance) and tax credits you could get, and find out about claiming specific benefits. You can also find out how your benefits would be affected by a change in circumstances (e.g. if you find work).
Provides practical help and support for carers on a wide range of topics including welfare benefits and money advice.
Child Benefit Enquiry Line
For information and advice on child benefit rates, how to claim and how payments are made.
Citizens Advice service – Advice Guide
The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.
Community Legal Advice
Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid.
If you are living on a low income or benefits, you may be eligible for free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems.
The advice is independent and confidential. Community Legal Advice will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid.
Community Legal Advice has a free translation service available in 170 languages.
Open Monday to Friday 9:00am to 8:00pm Saturday 9:00am to 12:30pm.
Consumer Focus provides information for consumers relating to core areas of work. They use their detailed knowledge of how markets work to help other organisations give accurate advice to consumers at the local level.
Debt Advice Foundation
Debt Advice Foundation’s helpline advisors can advise on the full range of solutions available in each region of the UK, including Scotland, which has separate legislation governing Insolvency processes such as Sequestration, LILA and Protected Trust Deeds.
Open Monday to Friday 8:00am to 8:00pm Saturday 9:00am to 5:00pm
This website provides comprehensive advice and information about employment rights, terms and conditions, jobs and jobseekers allowance.
HM Revenue & Customs
This website is designed to make it easier to find out if tax credits can help you and your family.
Independent Age provides advice and information for older people, their relatives and carers in their own home, in hospital or in care homes.
Monday to Friday 10am-4pm
Open Monday to Friday 8am to 6pm.
For help and advice about finding work or entitlement to benefits.
Mind provides advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.
The website provides information on mental health legislation and how it can affect you.
Money Advice Service
The site has a really good budget planner and money health check which is very easy to use and help you both manage debts and plan for the future.
National Careers Service
This service gives good advice on planning your future career and offer services including developing your cv, searching an applying for jobs, funding and training.
National Debt Line
The debt advice is for people living in debt and gives practical advice how to deal with it. You can be confident that the advice offered is targeted to you particular needs.
Open Monday to Friday 9:00am to 9:00pm Saturday 9:30am to 1:00pm
Pay and Works rights helpline
This is a confidential helpline which provides help and advice on government-enforced employment rights. It provides advice on National Minimum Wage rights, working for an employment agency and working hours.
Here you can find a useful A-Z on asylum and immigration issues. You will also find information on the Government’s National Asylum Support Service (NASS) that provides accommodation and subsistence for asylum seekers who are deemed to be destitute.
With almost 20 years’ experience of providing debt advice, we offer a range of services and solutions to suit every situation.
Help us learn more about your circumstances and we can advise on the debt solution that’s right for you.
StepChange Debt Charity
The service offers you a complete counselling session on the internet using our online tool StepChange Debt Charity
Remedy. It only takes about 20 minutes to complete and will provide you with a customised recommendation. It is anonymous and free of charge.Alternatively you can call our Helpline and speak to one of our advisors. They will collect information from you and if necessary will arrange an appointment with a debt counsellor either straight away or at a time that suits you.
TaxAid helps people on low incomes to understand the bits of the tax system that apply to them, pay only the right amount of tax and help them resolve crises when things go wrong.
The website is designed to make tax understandable to any taxpayer.
The Benefit Enquiry Line
The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available. The person taking your call will not have your personal papers but will be able to give you general advice. Please visit the Directgov page detailed below to learn about these benefits first.
The Department of Work and Pensions
The Department of Work and Pensions (DWP) has an A – Z of benefits and entitlements that provides details on most benefits. The site is updated regularly and also covers benefits that are administered by local authorities (e.g. your local Council, for example – Housing Benefit).
The Disability Law Service
The Disability Law Service provides telephone and written advice to clients whom have welfare benefit problems, and also representation; depending upon our availability at that time.
The Pension Service
Find out more about how you can receive a Pension Credit estimate, and how to apply. Pension Credit is an income related benefit for pensioners living in Great Britain. It is made up of two different parts, Guarantee Credit and Savings Credit.
This service which helps people access the money available to them – through welfare benefits, grants and other help.
UK Border Agency
This website provides information and explains the process for coming to live and work in the UK. You can download application forms and information on the following: Permission to work in the UK, Permission to stay in the UK, Citizenship and Asylum and Refuge.
VAT, Excise & Customs Helpline
Welfare Rights on the Net
Find out what benefits you may be entitled to and how to claim them. An easy to navigate site with lots of very useful information