Housing

Agencies matching your criteria

Acton Homeless Concern

1 Berrymead Gardens, Acton, London W3 8AA

020 8992 5768 • 020 8992 5768

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The Charity’s mission is to provide a caring and safe environment for the poor, the marginalised and those who suffer from isolation or are in need of any kind.
Emmaus House Open Monday to Friday 11:45am to 1:50pm Drop in: Emmaus House Monday to Friday 11:45am to 1:50pm  

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Age UK Ealing

COMMUNITY CENTRE, 170 Oldfield Ln S, , Greenford UB6 9JS

020 8567 8017 • 020 8567 8017

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Our Information & Advice service deals with more than 10,000 enquiries annually. We offer free, independent and confidential advice about issues affecting older people and their carers in the Borough of Ealing.
Open Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm Telephone Advice: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm Appointments: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm Drop in: Monday, Tuesday, Thursday, Friday 9:30am to 4:00pm Home Visits: Available

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Benefit Enquiry Line

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The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available. The person taking your call will not have your personal papers but will be able to give you general advice. Please visit the Directgov page detailed below to learn about these benefits first.

Benefits Adviser

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Get an estimate of what benefits (e.g. Income Support or Jobseeker’s Allowance) and tax credits you could get, and find out about claiming specific benefits. You can also find out how your benefits would be affected by a change in circumstances (e.g. if you find work).

Brent Citizen Advice Bureau

270-272 High Road, Willesden, London NW10 2EY

0845 050 5250 • 0845 050 5250

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Provision of advice and information to the general public.
Open Monday,  Wednesday, Thursday and Friday 9:30am to 4:00pm Tueday 1 pm – 5pm plus late opening for workers 5pm – 7pm Due to very high demand, we are currently running a first-come, first-served ticket system. There is usually a long queue and  they do not always see everybody. Telephone Advice: Monday to Friday 10 to 4pm Outreach projects

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Centre for Armenian Information and Advice

105A Mill Hill Road, Acton, London W3 8JF

020 8992 4621 • 020 8992 4621

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The Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. The Centre supports their diverse needs through the provision of welfare, educational and cultural services at a welcoming Centre for all Armenians.
Open Monday to Friday 9:00am to 4:00pm Telephone Advice: Monday to Friday 9:00am to 4:00pm Appointments: Monday to Friday 9:00am to 4:00pm Home Visits: Available via Request

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Citizens Advice service – Advice Guide

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The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.

Community Legal Advice Line

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Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid. If you are living on a low income or benefits, you may be eligible for free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems. The advice is independent and confidential. Community Legal Advice will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid. Community Legal Advice has a free translation service available in 170 languages.  
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid. Civil Legal Advice (CLA) Online enquiry form Telephone: 0345 345 4 345 Minicom: 0845 609 6677 Monday to Friday, 9am to 8pm Saturday, 9am to 12:30pm

Consumer Focus

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Consumer Focus provides information for consumers relating to core areas of work. They use their detailed knowledge of how markets work to help other organisations give accurate advice to consumers at the local level.

Contact a Family

8 – 12 Lancaster Road, Southall, Middlesex UB1 1NW

020 8571 6381 • 020 8571 6381

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Contact A Family Ealing and Southall will support parents who have children with any disability or special need living in the London Borough of Ealing. We can offer advice, information and support with disability benefits, care issues, rare disorders, health, education and housing. We also have an accessible information library for parents.
Open Monday to Friday 9:00am to 3:00pm Telephone Advice: Monday to Friday 9:00am to 3:00pm Appointments: Monday to Friday 9:00am to 3:00pm

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Department of Work and Pensions

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The Department of Work and Pensions (DWP) has an A – Z of benefits and entitlements that provides details on most benefits. The site is updated regularly and also covers benefits that are administered by local authorities (e.g. your local Council, for example – Housing Benefit).

Disability Law Service

39-45 Cavell Street, London E1 2BP

020 7791 9800 • 020 7791 9800

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We provide specialist legal advice to disabled people, their families and carers in Community Care, disability Welfare Benefits and the Disability Discrimination Act as it applies to Goods and Service Providers, further and higher Education and the Equality Duty. Enquirers contact our triage team and where appropriate will be booked an appointment to speak with a lawyer. We can provide casework and representation under legal aid.  We also offer training in the areas of law in which we have expertise and are interested in collaborating with other organisations.
Open Monday to Friday 10:00am to 5:00pm Telephone Advice: Monday to Friday 10:00am to 5:00pm Appointments: Monday to Friday 10:00am to 5:00pm Home Visits: Available via request

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Duncan Lewis

54 Goldhawk Road, London W12 8HA

020 7923 4020 • 020 7923 4020

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Legal aid franchises in every possible area. We are happy to help any client.
Open Monday to Friday 9:30am to 5:00pm Telephone Advice: Monday to Friday 9:30am to 5:00pm Appointments: Monday to Friday 9:30am to 5:00pm Drop in: Monday to Friday 9:30am to 5:00pm Home Visits: Available via request

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Ealing Centre for Independent Living Disability Advice Bureau

1 Bayham Road, Ealing, London W13 0TQ

020 8840 8573 • 020 8840 8573

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Keep Fit, Film Nights and other social events.
Open Monday to Friday 9:30am to 4:00pm Telephone Advice: Monday to Friday 9:30am to 4:00pm Appointments: Monday to Friday 9:30am to 4:00pm Drop in: Monday to Friday 9:30am to 4:00pm Home visits: Dependant on circumstances

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Ealing Mediation Service

170 Oldfield Lane South, Greenford, Middlesex UB6 9JS

020 8575 9500 • 020 8575 9500

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We provide professionally trained community mediators who can assist residents  to communicate and resolve disputes.
Open Monday to Friday 9:30am to 3:00pm Telephone Advice: Monday to Friday 9:30am to 3:00pm Appointments: Monday to Friday 9:30am to 3:00pm Home visits: Available

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East European Advice Centre

238 - 246 King Street, London W6 0RF

020 8741 1288 • 020 8741 1288

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EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London.
Open Monday to Friday 9:00am to 4:30pm Telephone Advice: Monday to Friday 2:00pm to 3:00pm Drop in: Monday to Friday 9:00am to 12pm (first come first served) Appointments: Every day 10:00am to 5:00pm

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Hayes Citizens Advice Bureau

East Avenue, Hayes UB3 2HW

0844 848 7903 • 0844 848 7903

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Our services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).

We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ).
Open Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm Drop in: Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm

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Housing for Women

234-244 Stockwell Road, Brixton, London SW9 9SP

020 7501 6120 • 020 7501 6120

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Housing for women aims to be an independent, effective and dynamic housing association.  Aiming to ensure that women are recognised as a group with specific housing needs and provides good quality homes and services in which women can achieve their chosen quality of life.  We offer free confidential one-to-one and professional support, advice, information, representation and accompaniment to appointments regarding issues related to domestic violence such as welfare rights, benefits, housing and legal options.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm

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Iraqi Association

Queensdale Crescent, London W11 4TL

020 7023 2650 • 020 7023 2650

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We are a registered charity and provide free, confidential and impartial services to all Iraqi and Arab communities in London. We aim to promote the well-being of the Iraqi community, encourage mutual understanding and work to bridge the gap between British and Iraqi cultures and to ease the integration process.

We offer advice, guidance and advocacy on the following issues: Immigration (Asylum and Nationality), Welfare Benefits, Housing, Health, Young Refugees and Asylum Seekers. 2 Elderly Day Centres, 'Al-Muntada' Newspaper, Social and Cultural Activities.
Open Monday to Friday 10:00am to 5:30pm Telephone Advice: Monday to Friday 10:00am to 5:30pm Appointments: Monday to Friday 10:00am to 5:30pm Drop in: Monday, Tuesday, Wednesday and Friday 10:00am to 5:30pm

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Lesbian, Gay, Bisexual and Transgender Project Advice Project (LGBT)

Station Road, Harrow HA1 2XH

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A full CAB advice service for LGBT clients in West London. Although we are based in Harrow, we cover Ealing and can see clients locally.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm Home Visits: Dependant on circumstances

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London Borough of Ealing Housing Solutions Service

14 – 16 Uxbridge Road, Ealing, London W5 2HL

020 8825 8888 • 020 8825 8888

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We provide advice on housing rights and options, assess homeless people for emergency housing. Homelessness prevention.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm Appointments: Monday to Friday 9:00am to 5:00pm Drop in: Monday to Friday 9:00am to 5:00pm Home visits: Dependant on circumstances

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MAAS (Migrant Advisory and Advocacy Service)

High Street, Southall, Middlesex UB1 3HA

020 8571 7950 • 020 8571 7950

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Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters.
Open Monday to Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm Telephone Advice: Monday to Friday 10:00am to 12:00pm and 2:00pm to 4:00pm Appointments: Monday to Friday 9:00am to 6:00pm Drop in: Monday to Friday 5:00pm and Saturday 11:30am

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Middle Eastern Christian Minorities Advisory Centre (MECMAC Consortia)

173 South Ealing Road, Ealing, London W5 4QP

020 8569 7328 • 020 8569 7328

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MECMAC aims to provide an advice and information service that meets the needs of Middle East communities, asylum seekers and their families in the London Borough of Ealing and West London.
Open Monday to Friday 9:00am to 5:00pm Drop in: Tuesday and Thursday 5:00pm and Saturday 9:00am Appointments: Monday to Friday 9:00am to 5:00pm

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Mind (Brent)

1B Dyne Road, Kilburn, London NW6 7XG

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IAPT - Psychological Therapies

Brent Mind, in partnership with Central and North West London NHS Foundation Trust, has developed an Improving Access to Psychological Therapies Service.

It is available to people in Brent experiencing common mental health difficulties.

 

Horizon Day Services

Mentoring, drop in, mutual support group and community based mental health promotion and awareness raising activities using a recovery based approach. Mind Map

Young People’s peer education project raising awareness and understanding of mental health issues and wellbeing. Our strategy is to combat self-stigma. Resettlement

Housing services that is focused on client centred wellness and recovery orientated support and life skills development to enable people to move on to general needs housing.  Provision of housing related support for mental health services users for a two year maximum period for each service user. Mental Health Brokerage Service A personalised brokerage service to drive forward recovery and self management by providing frameworks for making informed choices and enabling more involvement in promoting a mainstream approach to well being.
Open Monday to Friday 10:00am to 4:00pm Appointments: Monday to Friday 10:00am to 4:00pm Drop in: 2nd and 4th Tuesday of the month

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Mind (Hammersmith, Fulham, Ealing and Hounslow)

309 Lillie Road, Fulham SW6 7LL

020 7471 0580 • 020 7471 0580

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Local community services include Advice and Information, Advocacy, Community Support, Psychoeducation, Services for Children and Young People and more. For full details of our services and how you can access them, please visit our website.
Hammersmith, Fulham, Ealing and Hounslow Mind is an independent charity which has been delivering mental health services and support to London residents for over 30 years.
Local community services include Advice and Information, Advocacy, Community Support, Psychoeducation, Services for Children and Young People and more. For full details of our services and how you can access them, please visit our website.
Opening times: Monday to Friday 9am - 5pm
 

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Noble Solicitors

1A Harrow Road, Wembley, Middlesex HA9 6DE

020 8795 4411 • 020 8795 4411

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Expert solicitors covering Crime, Family and Childcare, Mental Health, Housing, Debt, Welfare Benefits, Prison and Appeals, Civil and Commercial Litigation, Immigration.
Open Monday to Friday 9:00am to 5:30pm Telephone Advice: 24 hour helpline 070 0081 8283 Appointments: Monday to Friday 9:00am to 5:30pm Drop in: Monday to Friday 9:00am to 5:30pm Home Visits: Available

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Pension Credit Claim Line

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Find out more about how you can receive a Pension Credit estimate, and how to apply. Pension Credit is an income related benefit for pensioners living in Great Britain. It is made up of two different parts, Guarantee Credit and Savings Credit.

Polpitya & Co

66 King Street, Southall, Middlesex UB2 4DD

020 8813 9282 • 020 8813 9282

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Advice and assistance on legal issues. Court attendance and representations. Police Station attendance and representations.
Open Monday to Friday 9:30am to 5:30pm Telephone Advice: Monday to Friday 9:30am to 5:30pm Appointments: Monday to Friday 9:30am to 5:30pm Drop in: Monday to Friday 9:30am to 5:30pm Home Visits: Available

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Refugee Council

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Here you can find a useful A-Z on asylum and immigration issues. You will also find information on the Government’s National Asylum Support Service (NASS) that provides accommodation and subsistence for asylum seekers who are deemed to be destitute.

Shelter

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Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Very good and detailed services run by experts in the field and with links to local advice services in your area.
Open Monday to Friday 8:00am to 8:00pm Saturday to Sunday 8:00am to 5:00pm

Somali Family Learning & Regeneration Projects

Featherstone Terrace, Southall, Middlesex UB2 5AL

079 0847 7347 • 079 0847 7347

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We provide basic advice, information and general help and empower disadvantaged refugees families and their children with free study and support sessions at flexible times. Learning sessions for families, IT, ESOL and free weekend study support for children.
Open Monday to Friday 10:00am to 4:00pm Appointments: Monday to Thursday 11:00am to 4:00pm Drop in: Monday to Thursday 11:00am Home Visits: Available via request

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South Acton Children’s Community Centre

Castle Close, South Acton, London W3 8RX

020 8993 4049 • 020 8993 4049

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As well as offering childcare from 6 months to 5 years, we have a family support team that can deal with all family related issues and offer advocacy to parents when dealing with local services.
Open Monday to Friday 9:00am to 4:00pm Telephone Advice: Monday to Friday 9:00am to 4:00pm Appointments: (Preferred) Monday to Thursday 9:00am to 12:00pm Drop in: Monday to Thursday 9:00am to 12:00pm Home Visits: Available to registered families

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Southall Black Sisters

21 Avenue Road, Southall, Middlesex UB1 3BL

020 8571 0800 • 020 8571 0800

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Southall Black Sisters provides information, advice, advocacy, practical help, counselling and support to women and children experiencing domestic and other forms of gender-related violence.  We encourage women to empower themselves and to lead independent lives by providing support groups and therapeutic, educational and social activities which enable them to make new friends, build self-esteem and confidence, learn life skills and overcome trauma arising from their experience.  Our holistic service aims to help women and children escape violence and abuse (including forced marriage and honour crimes) and deal with a range of interrelated problems.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm Appointments: Monday to Friday 9:00am to 5:00pm Home Visits: Dependant on circumstances

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Southall Day Centre

20 Western Road, Southall, Middlesex UB2 5DS

020 8574 0902, 020 8843 1893 • 020 8574 0902, 020 8843 1893

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Our advice and casework services focus on welfare benefits but also include other areas of help including Locata bidding.

We also host weekly housing benefit surgeries by Ealing Council (Appointment only), monthly DWP appointment only surgery and immigration and nationality advice (LAWTA Immigration Law Service).

The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes.

We also host accredited training courses in ESOL and UK On-line IT courses.
Open Monday to Friday 9:00am to 4:30pm Telephone Advice: Monday to Friday 9:00am to 4:30pm Appointments: Monday to Friday 9:30am to 12:30pm Drop in: Monday to Friday 9:30am to 12:30pm Home Visits: Available via request

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Southall Rights

54 High Street, Southall, Middlesex UB1 3DB

020 8571 4920 • 020 8571 4920

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We provide advice and assistance in legal matters.
Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm £3 Immigration advice Friday 5:00pm £10

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St Mungo’s Ealing Outreach Team

161 Hammersmith Road, London W6 8BS

020 8840 9653 • 020 8840 9653

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St Mungo’s Ealing Street Outreach Team help to move rough sleepers off of the street by providing support and advice on a range of services including healthcare, drug and alcohol treatment, reconnection, community support and housing. Our team comes out to meet with rough sleepers on early morning or late night shifts and go on to work with them and partner agencies to help people away from the streets and destitution.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm Drop in: Wednesdays 12 to 2pm at Emmaus House Day Centre, 1 Berrymead Gardens, Acton W3 8AA Thursdays 2pm to 4pm (2nd and 4th of the month) at Ealing DAIS, 3-4 Featherstone Terrace, Southall UB2 5AL Fridays 1:30pm to 3pm at The Crypt at St John’s Church, Mattock Lane, West Ealing W13 9LA

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Student Advice Team, University of West London

St Marys Road, Ealing, London W5 5RF

020 8231 2573 • 020 8231 2573

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The advice team offers students and those interested in studying with UWL a free and confidential advice service on practical issues such as 'Financing your studies', 'Funding sources', 'International student issues', 'State benefits' and 'Housing'.

The advisors offer relevant and accurate advice and information designed to empower clients, enabling them to make informed choices about the issues they have presented.

In agreement with the client, the advice staff may negotiate and advocate on the client's behalf where appropriate.The advice team are authorised to give immigration advice under the Immigration and Asylum Act 1999.
Open Monday to Friday 9:00am to 5:00pm Telephone Advice: Monday to Friday 9:00am to 5:00pm Appointments: Monday to Friday 9:00am to 5:00pm

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Tallo Information Centre

19 Hanbury Road, Acton, London W3 6RF

020 8993 3187 • 020 8993 3187

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Tallo Information Centre is a 'One Stop Shop' community advice centre on South Acton Estate. It gives advice and information to refugees and asylum seekers in West London although anyone is welcome to use the service.
Open Monday to Friday 10:00am to 5:00pm Telephone Advice: Wednesday and Thursday 10:00am to 5:00pm Appointments: Monday to Friday 10:00am to 5:00pm Drop in: Wednesday and Thursday 10:00am to 5:00pm

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United Anglo Caribbean Society

23 Hanbury Road, Acton, London W3 8RF

020 8993 3306 • 020 8993 3306

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UACS offers a drop-in service and lunch club for all people with Afro - Caribbean cuisine at its Hanbury Road site and runs a social club in the evening from 6.00pm to 9.00pm. UACS also runs a hostel at its Southall address in conjunction with Central and Cecil Housing Association for 18 to 25 year old African/Carribean men and women.
Open Tuesday to Friday 10:00am to 4:00pm Appointments: Tuesday to Friday 10:00am to 4:00pm Drop in: Tuesday to Friday 10:00am to 4:00pm Home visits: Available via request

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West London Law Solicitors

Boston Road, London W7 2QE

020 8434 3508 • 020 8434 3508

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We are one of the country’s leading bankruptcy defence lawyers with a heavy emphasis on litigation. We are a niche practice which specialises in the more complex of cases involving substantial sums. Many of our cases involve saving people’s homes. We also undertake a large amount of claims against solicitors for negligence and have a fraud department that deals with assisting those who have been a victim of fraud in bringing an action, in addition to helping those who are defending fraud claims.
Open Monday to Friday 9:00am to 5:30pm Telephone Advice: Monday to Friday 9:00am to 5:30pm Appointments: Monday to Friday 9:00am to 5:30pm

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Women and Girls Network’s Ascent Advice Service

PO Box 13095, London W14 0FE

0808 801 0660 • 0808 801 0660

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Women and Girls Network’s Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. The Advice team will provide you with immediate information about your options and about staying safe.
Monday – Friday 10am - 4pm and Late evening Wednesday 6- 8pm

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