Shelter
Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Very good and detailed services run by experts in the field and with links to local advice services in your area.
Open Monday to Friday 8:00am to 8:00pm Saturday to Sunday 8:00am to 5:00pm
Uxbridge Citizens Advice Bureau
Our services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).
We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).
Open Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Appointments: Monday, Tuesday, Wednesday and Thursday 9:30am to 4:00pm
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United Anglo Caribbean Society
UACS offers a drop-in service and lunch club for all people with Afro – Caribbean cuisine at its Hanbury Road site and runs a social club in the evening from 6.00pm to 9.00pm. UACS also runs a hostel at its Southall address in conjunction with Central and Cecil Housing Association for 18 to 25 year old African/Carribean men and women.
Open Tuesday to Friday 10:00am to 4:00pm
Appointments: Tuesday to Friday 10:00am to 4:00pm
Drop in: Tuesday to Friday 10:00am to 4:00pm
Home visits: Available via request
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Tallo Information Centre
Tallo Information Centre is a ‘One Stop Shop’ community advice centre on South Acton Estate. It gives advice and information to refugees and asylum seekers in West London although anyone is welcome to use the service.
Open Monday to Friday 10:00am to 5:00pm
Telephone Advice: Wednesday and Thursday 10:00am to 5:00pm
Appointments: Monday to Friday 10:00am to 5:00pm
Drop in: Wednesday and Thursday 10:00am to 5:00pm
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Southall Day Centre
Our advice and casework services focus on welfare benefits but also include other areas of help including Locata bidding.
We also host weekly housing benefit surgeries by Ealing Council (Appointment only), monthly DWP appointment only surgery and immigration and nationality advice (LAWTA Immigration Law Service).
The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes.
We also host accredited training courses in ESOL and UK On-line IT courses.
Open Monday to Friday 9:00am to 4:30pm
Telephone Advice: Monday to Friday 9:00am to 4:30pm
Appointments: Monday to Friday 9:30am to 12:30pm
Drop in: Monday to Friday 9:30am to 12:30pm
Home Visits: Available via request
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Somali Youth Union in the UK
Open Monday to Friday 9:00am to 6:00pm
Telephone Advice: Monday to Friday 9:00am to 6:00pm
Appointments: Monday to Friday 9:00am to 6:00pm
Drop in: Monday to Friday 9:00am to 6:00pm
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Somali Women’s Refugee Centre
We provide free advice in Immigration, Welfare Benefits and Housing. We have a drop in service and an appointment system.
Open Monday to Thursday 9:00am to 4:00pm
Drop in: Monday to Thursday 9:00am
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Southall Rights
54 High Street,
Southall, Middlesex
UB1 3DB
020 8571 4920 • 020 8571 4920
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We provide advice and assistance in legal matters.
Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm
Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm £3
Immigration advice Friday 5:00pm £10
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Ruislip Citizens Advice Bureau
Our services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).
We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk).
Open Monday and Wednesday 9:30am to 11:30am
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Drop in: Monday and Wednesday 9:30am to 11:30am
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MAAS (Migrant Advisory and Advocacy Service)
Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters.
Open Monday to Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm
Telephone Advice: Monday to Friday 10:00am to 12:00pm and 2:00pm to 4:00pm
Appointments: Monday to Friday 9:00am to 6:00pm
Drop in: Monday to Friday 5:00pm and Saturday 11:30am
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Lesbian, Gay, Bisexual and Transgender Project Advice Project (LGBT)
A full CAB advice service for LGBT clients in West London. Although we are based in Harrow, we cover Ealing and can see clients locally.
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Home Visits: Dependant on circumstances
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Hayes Citizens Advice Bureau
Our services are free, confidential, independent and impartial. However, for Ealing residents they are for clients with debt problems only. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded).
We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ).
Open Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm
Telephone Advice: Monday, Tuesday, Wednesday and Thursday 9:30am to 11:30am and 1:30pm to 3:00pm
Drop in: Tuesday and Thursday 9:00am to 11:30am and 1:30pm to 3:00pm
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Havelock Family Centre
Preventative work with children and families.
Open Monday to Friday 9:30am to 4:00pm
Telephone Advice: Monday to Friday 9:30am to 4:00pm
Appointments: Monday to Friday 9:30am to 4:00pm
Drop in: Monday to Friday 9:30am to 4:00pm
Home visits: Dependant on circumstances
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East European Advice Centre
EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London.
Open Monday to Friday 9:00am to 4:30pm
Telephone Advice: Monday to Friday 2:00pm to 3:00pm
Drop in: Monday to Friday 9:00am to 12pm (first come first served)
Appointments: Every day 10:00am to 5:00pm
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Iranian Association
The Iranian Association provides advice and organises activities and workshops for clients.
Open Monday to Friday 10:00am to 5:30pm
Telephone Advice: Monday to Friday 10:00am to 5:30pm
Appointments: (preferred) Monday to Friday 10:00am to 5:30pm
Drop in: Monday to Friday 10:00am to 5:30pm
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Iraqi Association
We are a registered charity and provide free, confidential and impartial services to all Iraqi and Arab communities in London. We aim to promote the well-being of the Iraqi community, encourage mutual understanding and work to bridge the gap between British and Iraqi cultures and to ease the integration process.
We offer advice, guidance and advocacy on the following issues: Immigration (Asylum and Nationality), Welfare Benefits, Housing, Health, Young Refugees and Asylum Seekers. 2 Elderly Day Centres, ‘Al-Muntada’ Newspaper, Social and Cultural Activities.
Open Monday to Friday 10:00am to 5:30pm
Telephone Advice: Monday to Friday 10:00am to 5:30pm
Appointments: Monday to Friday 10:00am to 5:30pm
Drop in: Monday, Tuesday, Wednesday and Friday 10:00am to 5:30pm
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deafPLUS
We provide equipment for Deaf and Hard of Hearing; we assess their needs at their home to ensure they are receiving their correct benefit entitlements.
Open Monday to Friday 9:30am to 4:30pm
Appointments: Wednesday 9:30am to 4:30pm
Drop in: Monday 1:30pm to 4:30pm
Home visit: Available
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Catalyst Gateway
Open Monday to Friday 9:00am to 5:00pm
Telephone Advice: Monday to Friday 9:00am to 5:00pm
Appointments: Monday to Friday 9:00am to 5:00pm
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Brent Citizen Advice Bureau
Provision of advice and information to the general public.
Open Monday, Wednesday, Thursday and Friday 9:30am to 4:00pm
Tueday 1 pm – 5pm plus late opening for workers 5pm – 7pm
Due to very high demand, we are currently running a first-come, first-served ticket system. There is usually a long queue and they do not always see everybody.
Telephone Advice: Monday to Friday 10 to 4pm
Outreach projects
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